Two solutions today, one gate underneath.
Zenreps ships for two regulated verticals — drug promotion and medical-device promotion — and holds both to the same mechanism: answers grounded in your approved corpus, checked on the gated text channels before they send, and written to an append-only audit record. Below, the two solutions as they stand, then where the platform goes next.
Drug promotion, PAAB- and OPDP-bound.
Reach every prescriber on-label, at launch scale, without growing the field force. Off-label refusal, fair balance and ISI, adverse-event capture — enforced on every turn on the gated text channels (web and Telegram).
Device promotion, FDA- and Health Canada-bound.
Consistent, approved product answers across the install base: IFU-bounded, no off-label use claims, malfunction and adverse-event routing, a full audit trail.
Where the platform goes next.
The status marks below are literal — nothing in this band is live today. We publish the direction because a buyer should be able to audit the ambition, and we would rather you read "roadmap" here than discover it in a contract.
- Reactive medical information & technical support
- Today a zenrep is a promotional channel. A reactive inquiry channel is on the roadmap — medical-information response for pharma, technical support for medical device — answering from the same approved corpus and routing to a human wherever a question goes beyond it. It would answer and route, never diagnose. Not built today.
- Additional jurisdictions — EU & UK
- Canada (PAAB / Health Canada) and the United States (FDA OPDP) are live today. For the EU and UK, the regulatory research is complete and provisional rulesets are drafted; counsel review and productization remain before any EU or UK tenant goes live. EU is a near-term priority.
- Voice & phone
- A gate-enforced voice pipeline is in development — every spoken word would still pass the same gate before it is delivered. Not available today.
- Compounding per-HCP memory
- Compounding per-HCP memory that carries prior context forward into new conversations is on the roadmap — not present today. What is live is conversation persistence: no prior exchange is forgotten.